Run your service operations from one modern workspace
Digitalnatie Service Suite helps service companies plan interventions, manage technicians, track customer assets, control stock, generate reports and streamline invoicing.
- Planning
- Field Operations
- Customer Assets
- Stock Control
- Reports
- Invoicing
- Mobile Technicians
Service operations are hard to run on scattered tools
Most service companies juggle spreadsheets, phone calls and disconnected apps. Here's what gets in the way — and what Digitalnatie Service Suite is built to fix.
Manual planning
Spreadsheets and phone calls to schedule technicians — hard to keep up to date and easy to double-book.
Missed interventions
Urgent and overdue jobs slip through the cracks without a clear, shared view of the day.
Poor technician follow-up
No real-time visibility on who is doing what, where they are, or how long the work takes.
Scattered customer information
Contacts, sites, equipment and history spread across tools — nobody has the full picture.
Unclear stock availability
Parts in vans and warehouses are untracked, so technicians arrive without what they need.
Slow reporting
Pulling numbers together takes days, so decisions are made on out-of-date information.
Delayed invoicing
Completed work waits to be billed because hours, parts and reports are disconnected.
Limited business visibility
Owners and managers lack a live overview of operations, revenue and performance.
Everything your service operation needs, in one place
Digitalnatie Service Suite brings planning, the field, customers, stock and finance together — so every team works from the same picture.
Dashboard
Operational overview and KPIs at a glance.
Planner
Daily planning and technician scheduling.
Service Orders
Manage interventions from request to completion.
Tasks
Assign and follow technician work.
Technicians
Manage profiles, skills and vehicle assignment.
Projects
Group work by customer or project.
Vehicles
Manage your service vehicles.
Van Stock
Track parts inside technician vehicles.
Customers & Contacts
Central customer information.
Customer Assets
Equipment history and maintenance tracking.
Maintenance Contracts
Recurring service planning.
Locations
Manage customer sites and service locations.
Equipments
Manage installed or maintained equipment.
Products & Parts
Parts, materials and pricing.
Routes
Organize and optimize service routes.
Reports
Operational and financial visibility.
Communication
Messages and internal updates.
Sales, Purchase & Invoicing
Connect operations with commercial and financial flows.
Time Off
Manage team availability.
The capabilities your team relies on every day
Purpose-built for service businesses — from the first plan of the day to the final invoice.
Planning & Scheduling
Build the day in minutes — assign jobs to the right technician, route and time slot.
Technician Management
Profiles, skills and vehicle assignment so the right person is always on the job.
Service Orders
Every intervention tracked from first request through to a signed, completed job.
Customer Assets
Full equipment history and maintenance tracking for each customer site.
Stock & Van Stock
Know what's in the warehouse and in every van, before the technician leaves.
Reports
Operational and financial insight, updated as the work happens.
Invoicing
Turn completed work, hours and parts into invoices without re-entering data.
Mobile Technician Experience
A focused mobile workspace for the field — tasks, details, reports and signatures.
From service request to invoice — one clear flow
Every job follows the same reliable path, so nothing is missed and the office always knows where things stand.
- 01
Receive or create a service request
Capture new work from customers, contracts or the office in one place.
- 02
Plan the intervention
Slot the job into the day planner with the right time and priority.
- 03
Assign technician and vehicle
Match the work to the right skills, route and van stock.
- 04
Technician executes the job
The field team works from a clear mobile view of every task.
- 05
Customer signs the report
Capture the service report and signature on site, instantly.
- 06
Office reviews work, time and stock
Validate hours and used parts against the completed intervention.
- 07
Invoice and monitor performance
Bill the work and track operations and revenue on the dashboard.
The features that move the work forward
A connected set of tools that keep planning, the field team and the back office in sync.
Smart planning
Drag work into the day, balance technician workload and keep every route on track.
Technician mobile workspace
A focused field app for today's tasks, intervention details and updates.
Customer asset history
Every piece of equipment, with its full service and maintenance history.
Stock & van stock visibility
Know exactly what's available in the warehouse and in each vehicle.
Urgent & overdue tracking
Surface the jobs that matter most so nothing slips through.
Service reports & signatures
On-site reports signed by the customer and stored against the job.
Manager dashboards
Live operational and financial KPIs for owners and managers.
Invoicing workflow
Convert completed interventions into invoices in a few clicks.
Purchase & replenishment
Reorder parts and keep stock levels healthy across the team.
Team availability
Plan around time off and keep the schedule realistic.
A closer look at Digitalnatie Service Suite
Clean, modern screens designed for fast, everyday work across planning, the field, customers, stock and finance.
A focused workspace your field team will actually use
Technicians get exactly what they need on their phone — today's tasks, the details of each intervention, and a fast way to update status, check van stock and complete signed reports on site.
- Today's tasks
- Intervention details
- Status updates
- Messages
- Van stock
- Report & signature
Clear visibility on the whole operation
Stop chasing updates. Digitalnatie Service Suite gives leadership a live view of the work, the team and the numbers.
Operational overview
See the whole operation on one screen.
Revenue visibility
Track invoiced and pending revenue.
Open interventions
Know what's still in progress.
Urgent tasks
Spot what needs attention now.
Technician performance
Compare output across the team.
Stock alerts
Get ahead of low stock parts.
Monthly performance
Follow trends month over month.
Invoicing follow-up
Keep billing on schedule.
A digital partner, not just a platform
We pair a modern service platform with hands-on guidance, so your team gets value quickly and keeps it as you grow.
Built around real service workflows
Designed from the way service teams actually work — not a generic tool bent into shape.
Practical business solutions
Focused on the outcomes that matter: faster planning, cleaner billing, clearer insight.
Training and guidance
We help your team get up to speed with structured onboarding and support.
Scalable platform
Start lean and grow — the platform keeps pace as your operation expands.
Custom integrations
Connect Digitalnatie Service Suite with the tools your business already relies on.
EMEA business focus
A digital partner that understands service businesses across the EMEA region.
A plan that fits how you work
Pricing depends on workflow, users and required setup. Tell us about your operation and we'll put together the right plan.
Starter
For small service teams getting started
- Planning & service orders
- Technician management
- Customer & asset records
- Mobile technician app
Growth
For growing teams needing planning, stock and reporting
- Everything in Starter
- Stock & van stock control
- Reports & dashboards
- Invoicing workflow
- Maintenance contracts
Custom
For companies needing custom workflows and integrations
- Everything in Growth
- Custom workflows
- Tailored integrations
- Dedicated onboarding
Pricing depends on workflow, users and required setup.
Questions, answered
Everything you need to know about what Digitalnatie Service Suite does and who it's for.
Ready to modernize your service operations?
Book a demo and discover how Digitalnatie Service Suite can simplify your daily operations.
Request a demo
Tell us a little about your operation and we'll show you how Digitalnatie Service Suite fits your day-to-day.
- See your planning, field and invoicing in one workspace
- A walkthrough tailored to your service business
- Practical answers on setup, onboarding and integrations